Before you start
- Signed in.
- Have a recent PDF export if you want a portable copy of the data.
One-tap action
The confirmation dialog is the only safety net. Reset is immediate on tap, with no second OTP. Use Delete if you want stronger gating.
Step-by-step
Open Settings → Danger Zone
Scroll to the Danger Zone section at the bottom of Settings.Tap Reset All Data
A confirmation dialog opens.Read the confirmation
Title: "Reset All Data". Body: "All your borrowers, loans, payments, and customer records will be cleared. This action cannot be undone immediately, but your data is backed up in the cloud."Tap Reset
Your ledger data on this phone is wiped instantly — the Dashboard goes empty right away. In the background, a cloud reset archive may be created. Contact support about recovery or deletion; availability is not guaranteed.Continue using the app
You stay signed in. Profile, app-lock, and language are intact. Start fresh in Khata or Borrowers.
Frequently asked questions
Reset clears your data but keeps your account, phone, profile, lock, and language. Delete removes the entire account; recovery is only possible within 30 days by logging in again.
All borrowers, all loans (Flat / Reducing / Interest-Only), all loan payments, all customers in Khata, all customer transactions, and pending reminders.
Your profile (name, email, phone), notification preferences including the WhatsApp toggle, app lock and PIN, and language preference.
On your phone, yes — every record is cleared instantly. In the cloud, a reset archive can remain in VyajPay storage. Automatic removal after a fixed number of days is not verified; contact support to request deletion or discuss recovery.
No notification is sent. They keep their copy of the shared ledger on their device. Live updates from your side stop because there is nothing to sync.