Your data rights
Updated 30 September 2026
Request access, correction or deletion of personal information, or ask us to stop messages. You do not need to install the app or create an account.
How your request works
This sends a request to VyajPay support for review. It does not itself delete data or cancel a subscription. We verify your identity and authority before disclosing or changing records; never include an OTP, PIN, password, full card details or unmasked ID.
We aim to acknowledge within 48 hours and resolve within 30 days, or explain what is pending. We confirm what was removed, what remains, why it is retained and any applicable retention period. For an unresolved request, contact the Grievance Officer.
Send a request
Name helps us address you; email lets us reply. Phone is optional but helps locate the app account or a message recipient. The request type and description tell us which information and action to review. Requests go to Firebase and Google Sheets; see the Privacy Policy.
You can also email contact@vyajpay.com with the request type and account email or phone. Email works without the app.