Before you start
- Phone verified (Settings → Edit Profile).
- The toggle is hidden if WhatsApp is remotely disabled — check back later.
Saved across devices
Your choice is saved with your VyajPay account, so switching to a new phone keeps the same preference automatically.
Step-by-step
Open Settings → Notifications
Scroll to the Notifications section.Toggle WhatsApp Reminders on
On first enable, VyajPay shows an explanatory card (or onboarding screen) describing the kinds of messages you’ll receive: payment reminders, account updates, service notifications. Tap Enable.Verify the test message
VyajPay sends a test WhatsApp message to your verified number to confirm delivery works.Manage per-borrower
Inside a borrower or customer record, you can opt-out specific recipients while keeping the global toggle on.
Frequently asked questions
WhatsApp template delivery is bound to your phone number. Without verification, the test message and reminders cannot be sent. Verify in Settings → Edit Profile.
Utility templates (payment reminder on due date, late-payment nudge) and limited service notifications (sync requests, account updates). Marketing messages are sent only if you opted in.
On your device and in your VyajPay account. Switch phones and your choice carries over automatically.
VyajPay can hide the toggle during regional rollouts, planned maintenance, or outages. Check again later — the toggle reappears once WhatsApp delivery is available for your account.
Yes — no more WhatsApp reminders are sent. In-app notifications and push notifications keep running; they have their own toggles in Settings.